Terms of Service

Last updated: January 2025

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you") and APPCUBE LIMITED ("Company," "we," "us," or "our"), concerning your access to and use of our eSIM services and related applications, websites, and services (collectively, the "Service").

By accessing or using our Service, you agree that you have read, understood, and agree to be bound by all of these Terms. If you do not agree with all of these Terms, you are expressly prohibited from using the Service.

2. Service Description

APPCUBE LIMITED provides eSIM (embedded SIM) services for mobile data connectivity across multiple countries and regions. Our services include:

  • Digital SIM card provisioning and activation
  • Mobile data plans for various countries and regions
  • Customer support and account management
  • Mobile applications and web platforms for service management

Service availability is subject to network coverage, local regulations, and technical limitations in your destination country.

3. User Registration and Account

To use our Service, you must create an account and provide accurate, complete, and current information. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Immediately notifying us of any unauthorized use of your account
  • Ensuring your device is compatible with eSIM technology

4. Acceptable Use Policy

You agree not to use the Service for any unlawful or prohibited activities, including but not limited to:

  • Violating any applicable laws or regulations
  • Infringing on intellectual property rights
  • Transmitting harmful, offensive, or inappropriate content
  • Attempting to gain unauthorized access to our systems
  • Using the service for commercial purposes without authorization
  • Reselling or redistributing our services
  • Using automated systems to access our services

5. Payment Terms and Billing

All payments for our services are due in advance and are non-refundable unless otherwise stated in our refund policy. Key payment terms include:

  • Prices are displayed in USD or local currency and include applicable taxes
  • Payment processing is handled by third-party payment processors
  • We reserve the right to change pricing with reasonable notice
  • Expired plans cannot be extended or transferred
  • Data allowances do not roll over to subsequent billing periods

6. Service Availability and Performance

While we strive to provide reliable service, we cannot guarantee:

  • 100% uptime or uninterrupted service
  • Specific data speeds or network performance
  • Service availability in all locations
  • Compatibility with all devices or network configurations

Service quality may vary based on local network conditions, device compatibility, and third-party network providers.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to our privacy practices as outlined in our Privacy Policy.

8. Intellectual Property Rights

The Service and all content, features, and functionality are owned by APPCUBE LIMITED and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial purposes.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination:

  • Your right to use the Service will cease immediately
  • Any unused service credits or data allowances will be forfeited
  • We may delete your account and associated data
  • Certain provisions of these Terms will survive termination

10. Disclaimers and Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED.

IN NO EVENT SHALL APPCUBE LIMITED BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, OR OTHER INTANGIBLE LOSSES.

11. Indemnification

You agree to defend, indemnify, and hold harmless APPCUBE LIMITED from and against any claims, damages, costs, and expenses (including reasonable attorneys' fees) arising from your use of the Service or violation of these Terms.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where APPCUBE LIMITED is incorporated, without regard to its conflict of law provisions.

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with the rules of the relevant arbitration authority.

13. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will update the "Last updated" date at the top of this page and notify you through our Service or via email. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

14. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in full force and effect.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at:

APPCUBE LIMITED
Email: [email protected]
Website: www.appcube.com

By using our Service, you acknowledge that you have read and understood these Terms of Service and agree to be bound by them.